Cancellation Policy



Credit Card Prepayment: If you elect to prepay by credit card your card will not be charged until 72 hours before the date of service. After payment is processed it is non-refundable. You must call 407-470-6008 to cancel your reservation to avoid charges up to 72 hours before the date of service.
Credit Card on day of Service: We will not charge your credit card until the date of service. If you fail to call to cancel and are unavailable for pickup on your scheduled pickup date, your card will be charged that same day and the charges are non-refundable. You can call 407-470-6008 to cancel your reservation and avoid charges up to 72 hours before the date of service.
Cash Payments: We will not process your credit card if you reserve a vehicle and are present for pickup on date of service. You can pay with cash when you arrive without your card ever being charged, however if you fail to call to cancel and are unavailable for pickup on your scheduled pickup date, your card will be charged that same day and the charges are non-refundable. You can call 407-470-6008 to cancel your reservation and avoid charges up to 72 hours before the date of service.